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City of Lincoln, NE, Saves Almost 500 IT Man-Hours Per Year by Deploying Sendio Email System Protection
Posted: Tue May 18, 2010 02:47:00 PM
Local Government Stops All Email Attacks and Stops Losing Legitimate Email

February 1, 2010 – Sendio, Inc., developer of the only email system protection solution to utilize self-managing email communities which totally eliminate attacks and abuse, today announced that the City of Lincoln, Nebraska, is now saving 25% of an IT staff person’s time after replacing a Trend Micro email filter with Sendio Email System Protection. After the deployment, the local government of the state capital of Nebraska saw a 40-hour-per-month reduction in IT staff maintenance time, while also eliminating an estimated 500,000 dangerous “junk” email messages that were previously reaching user inboxes. In addition, IT staff no longer need to comb through “spam” folders to rescue an average of 100 valid emails that were mistakenly lost each month.

“Email is considered a vital part of our communications with both outside partners and vendors,” said Jeff Jones, network supervisor for the city. “Before deploying Sendio, our 3,000 email users were being inundated with unwanted email while still losing legitimate messages to junk folders. A shortcoming of the previous anti-spam system meant we weren’t able to enable any end-user functionality which created a serious ‘false positive’ problem for us, as well as a number of security concerns. But with Sendio, virtually all of the problems we were having in the past have been eliminated, and the solution’s powerful user interface means our users finally have control over their inboxes. It is a product we couldn’t live without.”

Sendio allowed the city to assemble secure email communities that were unique to the organization and individual email users. Messages from trusted senders within the community are delivered, while junk messages from invalid sources are blocked. With Sendio in place, the city has eliminated unwanted junk and attack email completely. And the solution’s end-user interface has allowed the city’s email users to directly control who can reach their inbox, ensuring that false positives are no longer an issue and all legitimate email is delivered.

“In an economic environment where all organizations are focused on conserving resources, we are pleased that this major metropolitan city was able to solve a pressing security issue and achieve the time and resource savings that they did by using Sendio technology,” said Peter Ombres, president of Sendio. “While they considered a number of popular alternative systems, including Barracuda, SonicWALL and Symantec, only the Sendio solution could offer the City of Lincoln a true resolution to the problems they were experiencing in a package that provided the user management capabilities, ease of deployment, and ease of ongoing maintenance they required.”
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